Agnes Sim, Business Support Executive
Agnes manages the payroll of Coalesce employees deployed to clients’ sites. This is a critical role in and supporting CMC’s community of expert project consultants, as it allows them to focus on delivering for our clients and is fundamental to their high loyalty to, and tenure with, Coalesce CMC and our clients’ projects. We pride ourselves on the assurance we provide our clients that our expert consultants are allocated to their project for the entirety and that we don’t chop and change personnel unnecessarily – we fulfil our promise to our clients of true expertise delivered, end to end.
Agnes is a consistent, professional and knowledgeable point of contact on all matters relating to payroll. She also manages client invoices and purchase orders and attends to any client invoicing queries, providing a quick and reliable response that removes any unnecessary confusion, delays, or process pain points. Her comprehensive knowledge of the payroll process and mutual support of both our project consultants and the clients really does ensure we provide a high-quality end-to-end service.